Skip to main content

​
Who can access this page?

Access is strictly limited to roles with high-level supervision rights:
  • Instance level (Global): System Admin, Account Manager, DPO Admin
  • Organization level: Company Admin, DPO Company (limited to their company’s data only)

​
Confidentiality and Data Protection

Paradigm is designed to ensure the confidentiality of user interactions. By default, no administrator can read conversation content or view user documents.
  • Hidden by default: In both the list view and the detail view, prompts, AI responses, and conversation names are replaced with [HIDDEN INFORMATION]
  • Purpose: This ensures users are not being monitored in real time and protects business confidentiality

​
How to access content when needed (Audit & Debug)

If intervention is required (e.g., technical debugging, compliance auditing, or suspected abuse), an administrator cannot “force” access alone. They must initiate a formal process:
  1. Select the relevant thread(s)
  2. Use the action “Request access to selected threads”
This triggers an authorization request to access the decrypted content of conversations and associated documents.

​
1. Filtering and Search (List View)

The main page displays a chronological list of all interactions. To find a specific conversation among thousands, use the filters in the right-hand column:
  • Status: Isolate failures (Failed) for debugging or successes (Completed)
  • Creation source: Distinguish chats created via the interface (WEB) from API calls (API)
  • Tools used: Filter conversations that used specific tools (e.g., document_search, code_execution, web_search) to analyze advanced feature usage
  • Time period: Filter by creation or update date (Today, Last 7 days, This month, etc.)
  • User / Company: Search for conversations from a specific user

​
2. Bulk Actions

By selecting multiple rows in the list, the “Action” menu allows you to perform grouped operations:
  • Request access: Request decryption of content (see Confidentiality section)
  • Export as ZIP: Download metadata and technical logs for the selected threads (JSON format + images)
  • Delete: Permanently remove logs from the database (useful for the right to be forgotten)

​
3. Conversation Details (Detailed View)

By clicking on a thread ID, you can access its detailed technical record.

​
A. Basic Information and Relationships

This section provides technical context without revealing content:
  • ID & Status: Unique identifier and request status (useful for support)
  • User: The author of the conversation
  • ML Model: The AI model used (e.g., alfred-sv5)
  • Chat Setting: The system configuration active during the interaction

​
B. Messages (Technical Logs)

Here you can see the structure of the exchange (User vs Assistant) and the timeline.
  • Content: Remains hidden ([HIDDEN INFORMATION]) until access has been requested and approved
  • View ML Request: Allows technical administrators to view the raw payload sent to the model (without decrypted content if not authorized) to investigate formatting or timeout errors
  • Reasoning Content: If the model uses a chain-of-thought, its presence is indicated here

​
C. Single-thread deletion

A red “Delete thread” button at the bottom of the page allows you to remove this specific record from history.